PSB ALLIANCE -DOORSTEP BANKING SERVICESBY PUBLIC SECTOR BANKS
PSB ALLIANCE DOORSTEP BANKING SERVICES
NOW GET CASH AT YOUR DOORSTEP AND SUBMIT LIFE CERTIFICATE AT THE DOORSTEP :
Dated 08.12.2020 :
In the month of September 2020 , Door Step Banking ( DSB ) , an initiative taken by PSB Alliance and an umbrella setup of all Public Sector Banks , started their operation of servicing customers of public sector banks at their homes . It started its operations initially in non-financial services like delivery of cheque books , statement of accounts , demand drafts etc . Now the services are extended for cash withdrawal for the customers and submission of Life certificates ( for the pensioners ) in homes of the customers .
HOW IT WORKS ?
Customer of any Public Sector Bank can book Cash Withdrawal Service using DSB App / Web Portal or by calling on the Toll Free Number. The Bank Account of the Customer should be either linked to Aadhaar or Debit Card for availing real time Cash Withdrawal facility.
HOW TO AVAIL THE SERVICE BY USING DSB App / web portal ? 1. Download the app from Play Store and install in phone;
2. Register with your mobile number 3. An OTP will be sent to you.
4. Successful attempt with take you to Home page5. You create your profile by entering your name , e-mail address and the PIN .
6. once you have successfully created profile , you will get a welcome screen. 7. Select the bank from which you want to avail Doorstep Service
8.Enter your customer ID with the bank and proceed . 9 . You will get an OTP from your bank which you enter
10 . Screen will show you the accounts you have with the bank .11. Select the account for which you want to avail services .
12 . You can select cash transaction ( withdrawal ) or any of the other services like . a . Pay order b . Term deposit receipt c . cheque book . d Gift cheque e . Demand draft f. Demand Draft g . Account statement or Life certificate .
DSB Agent will visit your registered address for providing service through Micro ATM based secure technology. Per transaction limit is minimum Rs. 1,000/- and Maximum Rs 10,000/-
The Digital Life certificates will be issued by DSB Representative using Jeevan Praman App .
The service is available presently in limited number of centers .
To know whether it is available in your place ,
Dated 10.09.2020 : Union Minister of Finance & Corporate Affairs Smt. Nirmala Sitharaman yesterday inaugurated Doorstep Banking Services by PSBs while participating in the awards ceremony to felicitate best performing banks on EASE Banking Reforms Index.
Door Step Banking is an initiative taken by PSB Alliance , an umbrella setup of all Public Sector Banks , through which customers can avail major Banking transaction services at their Door Step. It shall be implemented by Door Step Banking(DSB) agents in 100 major Centers across the Country for offering different financial as well as non financial services.
As part of the EASE Reforms of Government of India , Doorstep Banking Services is envisaged to provide convenience of banking services to the customers at their door step through the universal touch points of Call Centre, Web Portal or Mobile App. Customers can also track their service request through these channels.
The services can be availed by customers of Public Sector Banks at nominal charges. The services shall benefit all customers, particularly Senior Citizens and Divyangs who would find it at ease to avail these services.
DOORSTEP BANKING FOR SENIOR CITIZENS :
Because of the spread of pandemic Covid -19 , Government of India has issued advisory to senior citizens , especially of age 65 years and above , to not to venture out of their homes unless it is necessary . Further most of the pensioners and retirees have to visit their bank branches to withdraw their pensions , update their passbook etc on regular basis . Most of the government pensions are routed through Public sector bank branches . Hence the services provided by Doorstep banking services on behalf of public sector banks are most useful to Senior citizens , retirees and pensioners . Now the cash delivery service has become operational which is boon to all senior citizens .
WHO CAN USE PSB ALLIANCE DOORSEP BANKING SERVICES
Any customer of 12 public sector member banks WHAT ARE THE SERVICES AVAILABLE NOW ?
The services include:
Pick-up of documents from customer:
1 Negotiable Instruments (Cheque/Draft/Pay Order Etc.)
2 New Cheque Book Requisition Slip
3 15G/15H Forms
4 IT/ GST Challan
5 Standing Instructions Request
6 RTGS/NEFT Fund Transfer request
7 Pick-up of Nomination form
8 Pick-up of account opening/application forms
9 Pick-up of other documents as specified by the Bank
Delivery of documents to customer:
- Account Statement
- Non-Personalized Cheque Book Draft, Pay Order
- Term Deposit Receipt, Acknowledgement etc.
- TDS/Form16 Certificate Issuance
- Pre-Paid Instrument/Gift Card
- Delivery of account opening/application/ forms
- Delivery of locker agreements
- Delivery of other documents as specified by the Bank
Financial /Other services
- Digital Life Certificate for Pensioners
- Cash deposit
- Cash withdrawal
MEMBER BANKS FOR PSB ALLIANCE DOORSTEP BANKING SERVICES
1. Bank Of Baroda ✓ ✓2. Bank Of India ✓ ✓3. Bank of Maharashtra ✓ 4. Canara Bank ✓ ✓5. Central Bank of india ✓ ✓6. Indian Bank ✓ 7. Indian Overseas Bank ✓ ✓8. Punjab National Bank ✓ ✓9. Punjab and Sind Bank ✓ ✓10. State Bank Of India ✓ ✓11. UCO Bank ✓ ✓12. Union Bank of India ✓
LIST OF CENTERS WHERE DOORSTEP SERVICES ARE AVAILABLE NOW :
Presently available in 100 centers across India
To know whether it is available in your place , CLICK HERE and go to List of Centres
HOW TO GET DOORSTEP BANKING APP ?
The DOORSTEP BANKING ( DBS ) app by Atyati Technolgies Pvt Limited ) Or PSBDSB by Integra Microsystem is available on the Google Play Store of Android phones
HOW TO GET STARTED ON DOORSTEP BANKING SERVICES ?
1. Download the app from Play Store and install in phone;2. Register with your mobile number 3. An OTP will be sent to you.4. Successful attempt with take you to Home page5. You create your profile by entering your name , e-mail address and the PIN .6. once you have successfully created profile , you will get a welcome screen. 7. Select the bank from which you want to avail Doorstep Service 8.Enter your customer ID with the bank and proceed . 9 . You will get an OTP from your bank which you enter 10 . Screen will show you the accounts you have with the bank .11. Select the account for which you want to avail services .12 . You can select which of the following you want to be delivered to you : a . Pay order b . Term deposit receipt c . cheque book . d Gift cheque e . Demand draft f. Demand Draft g . Account statement
OR FOLLOWING ITEMS WHICH ARE TO BE PICKED FROM YOU : a . 15G/ 15H b . cheque requisition . c . Demand Draft d . Cheque e . Pay order f : Standing instruction
PRECAUTIONS WHILE TAKING DBS SERVICE :
LINK YOUR MOBILE TO YOUR ACCOUNT BEFORE AVAILING THE SERVICE
IDENTIFY THE DSB AGENT : Authorized DSB Agents are provided with a Photo ID Card and Dress code. Besides, after successful Service Request initiation a common Service Code will be generated for the Customer and assigned DSB Agent. Before handing over the Instruments, customer can check the Service code with the DSB Agent.
Once the DSB Agent collects the instruments, he will Click “DOCUMENT COLLECTED” icon in his Device/Mobile App and all the Service Request placed will be automatically flow to the designated Bank Branch portal.
CROSS THE INSTRUMENT BEFORE HANDING OVER : You can deposit multiple Instruments at a time for collection using a single PAY-in-SLIP. However, before handing over any such Instruments, please ensure that all the Instruments are CROSSED (A/C PAYEE), Drawee Bank/Branch is different from your Home Branch. In case of TRANSFER Cheques (within the Home Branch), a separate PAY-in-SLIP has to be used.
HAND OVER IN A CLOSED ENVELOP : You should handover the Instrument(s) along with the Pay-in-Slip in a sealed ENVELOP for operational convenience and security. You can write no of instrument, your Bank Branch name and your name on the face of the Envelop.
